MON-FRI 11AM-7PM    SAT 10AM-6PM    SUN 11AM-5PM

 

Policy

 

SHIPPING AND HANDLING

Orders placed Monday through Friday will ship within 1-2 business days of purchase, excluding weekends and holidays. If delays are expected with your order, you will be contacted via email.

POSTAL RATES

All domestic shipping sent through UPS, and will typically arrive within 2-5 business days from ship date. 

INTERNATIONAL ORDERS

Please contact us at 1-952-892-0047 for a quote.

 

RETURNS AND EXCHANGES

100% SATISFACTION GUARANTEE

If you are not completely satisfied with your purchase, simply return the items in its original condition within 14 days of post-marked date for a full refund, less shipping costs.

Returns are usually processed within a week of arrival and may take 1-2 billing cycles for the refund to appear on your statement. Refunds are issued in the original form of payment unless store credit is requested.

Buyers are responsible for return shipping charges and original shipping charges are non-refundable. Please be sure to add a tracking number so you can verify the package has arrived.  We are not responsible for packages that are lost during shipment.

All returns will be subject to inspection. Merchandise must be returned in original condition (unworn, unwashed, unaltered) with tags attached and with all of the original packaging. Returns received in worn condition cannot be accepted for exchange or return and will be sent back to you. We reserve the right to deny or refuse full refund based on the returned condition.

All returns and exchanges are subject to handling and/or restocking fees. 

 

RETURNS INSTRUCTIONS

 

To return your item by mail, please include the packing slip receipt with your return order and mail your items to the address below.

Please send returns to:

Zombie Boardshop

15100 Buck Hill Road

Burnsville, MN 55306

To return your online purchase to the store, you must bring in your packing slip receipt or we will not be able to process the return.

All exchanges must be made within 30 days of the original shipped date. Items sent back for exchange will be shipped at our cost. Original postage and return postage charges are not refundable.

By purchasing from zombieboardshop.com, you agree to these terms and conditions.

 

PRIVACY POLICY

Zombie Boardshop respects your privacy. Your personal information and order history will never be sold to a third party.

 
 
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